Contact and Image Reports

Upload support

If an upload fails, first check the troubleshooting guide. If you still need help, email the support mailbox with:

• The exact error shown by the uploader and the approximate time it happened.
• The file format, file size and pixel dimensions, if available.
• Your browser and device, and whether the issue affects one file or every file.
• The ChatPic page URL and any image URL that was successfully created.

You do not need to attach the original image to explain an error. A redacted screenshot of the message is usually safer. Never include login credentials, API keys or a private provider deletion link.

Report an image or copyright concern

Use this email subject for an image report. Include the exact hosted image URL or the ChatPic article URL, the nature of the concern, and a safe reply address. If you represent a rights holder, explain your authority and identify the work concerned.

For non-consensual or otherwise harmful content, avoid attaching or forwarding the image. A URL and a description allow a report without creating unnecessary additional copies. If the content involves a child or immediate danger, use the appropriate official reporting or emergency route in your location.

ChatPic can review content on its own website and investigate a report about use of its upload interface. ImgBB controls files hosted on its infrastructure. Where applicable, also contact ImgBB support with the hosted URL. A report to ChatPic alone does not guarantee removal from the provider or from another website.

Privacy and data requests

Read the Privacy Policy for the image data flow and temporary upload records. For an access, correction, deletion or other privacy request, email with the subject “ChatPic privacy request”. Identify the information or URL concerned without sending unnecessary sensitive material.

Because no ChatPic account is created by an upload, a request must identify the relevant file or interaction in another way. We may need proportionate information to confirm that a request relates to you or that you are authorised to act. A provider deletion link is a management credential, not evidence to post publicly.

Content corrections and website issues

To report an inaccurate guide, send a content correction with the article URL, the exact passage and a primary source or a reproducible example. For an accessibility problem, describe the browser, device and step that prevented you from completing the task.

We do not promise a fixed response time on this page. The detail in your message helps us distinguish an upload error, a provider-hosting issue and a correction to an article.

Business enquiries

For a partnership or contribution proposal, contact the same mailbox and explain its relevance to image-sharing readers. Commercial relationships must be disclosed; a paid placement does not establish ownership of or affiliation with the ChatPic tool.

For questions about another ChatPic-named app or website, contact its actual publisher. ChatPic.co.uk cannot reset another service’s account, process its payments or recover its archive.