Belonio App – Download, Login, Install & Setup Guide 2026

Your HR team told you to set up your Belonio account. You searched the App Store and found nothing. Or you are starting a new job in Germany and have no idea what Sachbezug means or why your employer is giving it to you through an app you cannot find anywhere.

This guide answers every question — clearly, in plain English, without sending you to a German-language help page.

What Is the Belonio App?

Belonio is a digital platform that enables companies to manage employee benefits in an employee cockpit and use various benefit modules, which are accessible to team members via an app.

Put simply: your employer sets up a monthly benefit budget for you. Instead of everyone receiving the same perk nobody chose, the Belonio app lets each employee decide how to spend their allowance — vouchers for shops like Saturn or REWE, a public transport pass, gym access, childcare support, or several other options depending on what your company has activated.

Belonio, founded in 2018, is a German HR tech company that has established itself as a trusted partner for digital employee benefits, helping thousands of companies simplify benefit administration and boost employee engagement.

In September 2025, Epassi Group, a European leader in digital employee benefits technology, acquired Belonio. The acquisition reinforces Epassi’s commitment to becoming the leading European tech platform for the strategic HR and benefits ecosystem. The Belonio brand and platform continue to operate unchanged through this transition.

What Is Sachbezug — The Financial Logic Behind the App

If you are new to working in Germany, Sachbezug is the concept that makes Belonio worth understanding properly.

Sachbezug is a non-cash benefit allowance that German employers can provide to employees tax-free, up to €50 per month (2025/2026 limit). The allowance must be used for goods or services — it cannot be converted to cash.

The financial reason companies offer it is straightforward. If an employer wants to give an employee €50 more in net pay through salary, it costs roughly €100 in gross wages because income tax and social security contributions consume approximately half of every euro. The same €50 as Sachbezug costs the employer exactly €50 and lands in the employee’s pocket in full, with zero tax deducted.

This allows companies to give colleagues a higher net salary without proportionally higher employer costs. That is the whole value of Sachbezug, and Belonio is the platform that makes managing it simple — for HR teams distributing it and employees spending it.

What Can You Do With the Belonio App?

Companies can select up to 12 benefits, which can be flexibly paid out, such as through salary or vouchers. The specific benefits available in your app depend on what your employer has activated. Common options include:

Shopping and daily life

• Digital vouchers for major retailers — REWE, Saturn, Amazon, dm, and others
• The Belonio Card — a prepaid card accepted at bakeries, petrol stations, restaurants, and most shops
• Meal allowances redeemable at canteens, restaurants, or supermarkets

Transport and mobility

• Deutschlandticket (national public transport pass) subsidy
• Bicycle leasing (Dienstrad)
• Fuel allowance

Family and wellbeing

• Childcare subsidy (Kita-Zuschuss)
• Gym membership or fitness budget
• Home office internet allowance
• Wellness packages

Future and finance

• Company pension scheme (bAV)
• Recovery allowance (Erholungsbeihilfe) — an annual tax-free bonus

If a benefit category you expected is missing from your app, your employer has not activated that module. Speak to your HR team, not Belonio support — module selection is entirely in your employer’s hands.

Why You Cannot Find the Belonio App in the App Store

This is the most important thing in this guide, and the reason most employees get stuck.

The new Belonio App is not a classic app distributed through app stores. It is a Progressive Web App (PWA) that can also be installed on a smartphone for convenience.

In the future, the app is expected to be listed again in the Google Play Store. Apple currently prevents PWA-type apps from being included in its App Store.

So searching the App Store or Google Play for “Belonio” will find nothing useful. The correct address is: https://my.belonio.app

This is not a workaround or a temporary fix. It is how the app is designed to work. A Progressive Web App installs directly from a browser address, updates automatically without app store releases, and works identically to a native app once installed on your home screen.

How to Install the Belonio App on iPhone (iOS)

Use the address https://my.belonio.app to open the new Belonio App in your browser. On iPhone, the browser must be Safari — other browsers cannot be added to the home screen on iOS.

Step-by-step:

1. Open Safari on your iPhone
2. Type my.belonio.app in the address bar and open the page
3. Log in with your credentials (sent by your employer via email)
4. Tap the Share icon — the square with an arrow pointing upward at the bottom of the screen
5. Scroll down and tap “Add to Home Screen”
6. Tap “Add” in the top right corner to confirm

The Belonio icon now appears on your iPhone home screen and opens exactly like any other app. Updates load automatically when you start the app.

How to Install the Belonio App on Android

Use the address https://my.belonio.app to open the new Belonio App in the browser. Chrome will show a prompt saying “Install Belonio App” — tap “Install” and confirm. Your smartphone will notify you in the notification bar once installation is successful. The Belonio icon is then saved on the home screen of your Android device.

If Chrome does not show the automatic prompt:

1. Open Chrome on your Android phone
2. Go to my.belonio.app and log in
3. Tap the three-dot menu in the top right corner
4. Select “Add to Home Screen” or “Install App”
5. Confirm the installation

Chrome offers two options: Install (installs the PWA) or Shortcut (equivalent to a bookmark). Both work equally well.

Firefox on Android: Open Firefox, go to https://my.belonio.app, tap the menu (three dots at the top) and select “Add to Home Screen.”

After installing the new version, delete the old app. The old app is labelled “Belonio” while the new app is labelled “Belonio App.”

Using Belonio Without Installing the App

You do not need to install anything. The Belonio App can also be used on any device with internet access through the browser.

Go to my.belonio.app in any browser on any device — phone, tablet, laptop, or desktop — and log in. Every feature works in the browser. The installation step only adds a home screen shortcut for faster daily access. It is convenient, not a requirement.

How to Log In to Belonio

The standard login address is my.belonio.app.

Some employers use SSO (Single Sign-On), meaning your Belonio access is tied to your company’s identity provider. In these cases, your login address will be idp-login.belonio.app, and you sign in with your work email and company password rather than a separate Belonio password.

If you are unsure which applies to you, your HR team will have included the correct login method in your onboarding information.

How to Set Up a Belonio Account

You cannot create a Belonio account yourself. Your employer’s HR department must invite you through the platform. Here is the normal sequence:

1. Receive an invitation email from the Belonio system — usually arriving at the start of your second month of employment or when your company first activates benefits
2. Click the activation link in the email — this takes you to my.belonio.app to complete your registration with a password of your choice
3. Install the app using the iOS or Android steps above, or access it through the browser
4. Explore your available benefits — all activated modules appear immediately after login

If you never received an invitation, check your spam folder first. If it is not there, contact your HR team — not Belonio directly — because invitation emails are sent from the employer side of the platform.

If your invitation link has expired, your HR team can resend it through the employer dashboard.

What Real Users Say About the Belonio App

Reviews from verified users describe Belonio as “uncomplicated in use — both for HR and for our employees,” with the Sachbezug being “simple and flexible” to use. Users highlight that employees can choose monthly what is most useful to them.

One verified reviewer noted “a large selection of vouchers to choose from each month, fast onboarding, and an app that is simple and intuitive to use — vouchers can be redeemed online or in stores with a clear recommendation.”

The most consistent positive themes across independent reviews are fast customer support response times and smooth onboarding. The main recurring criticism is that custom or company-specific benefits not in Belonio’s standard module set cannot be mapped through the platform. For companies with highly bespoke benefit programmes, this is a real limitation.

Employees are given a wide choice in benefits, from digital vouchers to prepaid cards to pension budgets and more. Belonio offers tax-saving rates and benefit options for all employees.

Belonio Pricing — What Employers Pay

Companies can either book individual benefits or several in a package. The ‘Benefitstarter’ is priced at €29 per employee per year. ‘Benefitpro’ is priced at €69 per employee per year and ‘Benefithero’ at €99 per employee per year.

For employees, the platform is free — your employer pays the subscription and funds your benefit budget. You access and spend your benefits through the app at no personal cost.

Belonio vs HRmony — What Is the Difference?

Both Belonio and HRmony are German employee benefits platforms operating in the same Sachbezug management space. The comparison is relevant because both appear in the same searches and serve the same HR use case.

Belonio’s key advantages are its integration depth with German payroll systems (SAP, DATEV), its 12-module breadth, and the scale of Epassi Group’s European infrastructure behind it since the 2025 acquisition. The platform supports companies from small businesses to large enterprises.

HRmony is positioned more simply for smaller companies that want a lighter-weight onboarding process and do not require deep payroll system integration.

For employees, the choice is made by their employer. For HR managers evaluating both: Belonio suits organizations with 50+ employees, complex payroll requirements, or plans to expand benefit offerings over time. HRmony suits lean HR teams that want a faster, simpler setup for a smaller workforce.

Key Takeaways

• Belonio is a German employee benefits platform — employees access Sachbezug, vouchers, meal allowances, gym subsidies, and more through one app
• The app is NOT in the Apple App Store or Google Play Store — install it as a Progressive Web App from my.belonio.app in your mobile browser
• iPhone: Safari → my.belonio.app → Share icon → Add to Home Screen
• Android: Chrome → my.belonio.app → Install prompt or three-dot menu → Add to Home Screen
• No installation needed: use my.belonio.app in any browser — all features work without installing anything
• SSO login: some employers use idp-login.belonio.app — check your HR onboarding documentation
• Account setup is done by your HR team — you cannot self-register; wait for the invitation email
• Belonio was acquired by Epassi Group in September 2025 — the platform continues under the Belonio brand through 2026
• Sachbezug allowance: up to €50 per month tax-free — the entire financial reason this platform exists

FAQs

Q: What is Belonio used for?

Belonio is a cloud-based software for companies and HR teams that want to provide employees with an intuitive employee benefits solution. It offers features such as signing up to benefits, redeeming vouchers, receiving official HR documents and more. Employees are provided with a clear overview of what they are entitled to, while employers are given support to keep up with employee requests, action benefits and general HR tasks. For employees, the most used feature is redeeming the monthly Sachbezug allowance — up to €50 tax-free — through digital vouchers or the Belonio prepaid card.

Q: Why can I not find the Belonio app in the App Store?

The new Belonio App is a Progressive Web App (PWA), not a classic app distributed through the conventional app stores. Apple currently does not allow PWA-type apps in its App Store. Google Play is expected to list the app in the future. For now, install the app from my.belonio.app in your browser — it works identically to a native app once added to your home screen.

Q: How do I set up a Belonio account?

Your employer’s HR team must create your account and send you an invitation email with an activation link. You cannot self-register. Once you receive the email, click the link, set a password, and access the app at my.belonio.app. If you never received an invitation, contact your HR team — account setup is managed entirely on the employer’s side of the platform.

Q: How can I contact Belonio support?

Belonio offers support via Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, and Chat. For most employee-level issues — missing invitation, app access problems, voucher questions — your first contact should be your company’s HR team, since they manage your account within the platform. For technical problems your HR team cannot resolve, reach Belonio at support@belonio.de or via the live chat at belonio.de. The German-language help centre at hilfe.belonio.de contains step-by-step guides for iOS and Android installation.

Q: Is Belonio still operating after the Epassi acquisition?

Yes. Epassi Group plans to launch the Epassi brand in Germany in 2026, building on Belonio’s multi-benefit platform, uniting all of Epassi’s current German offerings under one brand. Through 2026, the Belonio brand, app, platform, and all existing contracts continue to operate without disruption. The acquisition adds Epassi’s pan-European infrastructure and partner network behind the existing Belonio product — a benefit for users rather than a limitation.

Q: What is the difference between my.belonio.app and the old Belonio app?

The old app is labelled “Belonio” while the new app is labelled “Belonio App” and is accessed from my.belonio.app. If you have the old version installed on your phone, delete it after installing the new one from my.belonio.app. The new version is a PWA, updates automatically each time you open it, and does not require manual updates through an app store.